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Privacy Policy
Last updated: December 2024
This privacy policy is currently being finalised as we prepare for our public launch. We are committed to protecting your data and will update this page with our complete privacy practices before the platform goes live.
Our Commitment
At Downxtown, we believe in complete data transparency and ownership. Here are our core principles:
- You own your data. Sellers have full ownership of their customer data and can export it anytime.
- No data selling. We never sell user data to third parties.
- Minimal collection. We only collect what's necessary to provide our services.
- Secure storage. All data is encrypted and stored securely.
Data We Collect
When you use Downxtown, we may collect:
- Account information (name, email, phone number)
- Profile details you choose to provide
- Order and transaction history
- Device and usage information for analytics
- Location data (only when you grant permission)
How We Use Your Data
- To provide and improve our services
- To process orders and payments
- To send order status notifications
- To personalise your discovery feed
- To comply with legal obligations
Your Rights
You have the right to access, correct, or delete your personal data at any time. You can manage your data from your Profile settings or by contacting us directly.
Questions?
If you have any questions about our privacy practices, please contact us at hello@downxtown.com