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Terms of Service

Last updated: December 2024

Our Terms of Service are currently being finalised by our legal team as we prepare for public launch. This page will be updated with complete terms before the platform goes live.

Platform Overview

Downxtown is a bridge model e-commerce platform connecting sellers with buyers. Key aspects of our service include:

  • For Sellers: A platform to showcase products, manage orders, and connect with customers directly.
  • For Buyers: A curated marketplace to discover and purchase from authentic sellers.
  • Bridge Model: We facilitate connections; payments flow directly between buyer and seller.

User Responsibilities

  • Provide accurate information when creating your account
  • Keep your login credentials secure and confidential
  • Use the platform only for lawful purposes
  • Respect other users and sellers on the platform
  • Not attempt to circumvent platform security measures

Seller Guidelines

  • List only genuine products with accurate descriptions
  • Fulfil orders in a timely manner
  • Maintain honest communication with buyers
  • Comply with all applicable Indian laws and regulations

Coming Soon

Complete terms covering:

  • Payment processing terms
  • Intellectual property rights
  • Dispute resolution process
  • Limitation of liability
  • Governing law (India)

Questions?

For any questions regarding our terms, please contact us at hello@downxtown.com