Bridge to Authentic Commerce
The social commerce marketplace that bridges buyers and sellers, never controls them.
Available on Android • Coming soon to iOS
Explore the key screens that make Downxtown the ultimate social commerce experience
Discover products through stores you follow
Professional storefronts that build brand identity
Talk to sellers in real-time, build relationships
Find nearby stores and support local businesses
We connect, not control
Traditional marketplaces own your customers and control your business. Downxtown gives you the tools while you keep complete ownership.
Platform owns all customer data
Can't export contacts or reach customers outside platform
Forced ad spending for visibility
Pay ₹10,000s monthly just to appear in search results
7-15 day payment delays
Your money is held hostage while bills pile up
Your brand stays invisible
Customers remember Amazon, not your store name
Platform competes with you
Private labels copy your products at lower prices
You're renting customers, not building a business
You own 100% of customer data
Export anytime, contact anywhere, build relationships
Grow organically through followers
Zero mandatory ad spend, your posts reach your audience
Instant payouts in minutes
Money hits your account immediately after order
Your brand front and center
Customers follow YOUR store, remember YOUR name
We never compete with sellers
No private labels, no conflicts, your success is our success
Build lasting relationships, own your destiny
Three principles that make Downxtown fundamentally different
Your storefront is the hero. Buyers discover stores first, products second. Build a brand customers remember and trust.
Real-time messaging built in. Answer questions, provide support, build loyalty. No middleman between you and your customers.
Set your prices, choose delivery partners, design your store. Run your business your way, with zero platform interference.
We're not a marketplace.
We're a bridge connecting authentic retailers with conscious buyers.
Your customers, your data, your brand. Always.
From DM chaos to professional e-commerce
Manual DMs for every order inquiry
Sharing payment QR codes one by one
Zero order tracking or history
Lost Instagram posts, no storefront
Professional checkout & order management
Integrated payment gateway
Complete order dashboard & analytics
Your own branded store that lasts
Professional tools. Zero marketplace restrictions.
Stop sending Google Maps links in DMs. Get a real, branded store.
Money hits your account immediately. No 7-15 day delays.
Export data anytime. Build relationships outside the platform.
Bring your followers. Keep posting.
Know your buyers, not just order numbers. Make better decisions.
Followers see your posts. No mandatory ad spending.
In 3 simple steps
Setup time: 15-20 minutes • Free onboarding support included
Create your professional storefront. Add your store name, logo, business hours, and location. Upload your products with photos and descriptions.
Get your unique Downxtown store URL. Share it on Instagram bio, stories, and posts. Replace those DM conversations with a professional checkout.
Your Instagram followers become Downxtown customers. Chat with them directly, manage orders easily, and get paid instantly after each sale.
Branded storefront
Payments on every sale
Data ownership
Stop juggling DMs. Start building your brand.
Real stories from retailers who transformed their Instagram chaos into professional brands
“I was copy-pasting UPI QR codes 50 times a day. Downxtown gave me my time back and made my store look professional.”
Priya Sharma
Fashion Boutique, Mumbai
“Marketplace fees were eating 20% of my margins. Now I keep 98% of what I earn. Finally, a platform that values sellers.”
Rahul Verma
Electronics Store, Bangalore
“I was lost in Amazon listings. Downxtown helped me build a brand my customers actually remember and follow.”
Anjali Patel
Cosmetics & Beauty, Pune
Start selling on Downxtown completely free. No hidden fees, no credit card required.
Everything included. Zero charges.
Professional Storefront
Complete branding & customization
Unlimited Products
No listing limits or caps
Instant Payouts
Only 2-3% payment gateway fees
Customer Data Ownership
Export anytime, 100% yours
Direct Customer Chat
Real-time messaging built-in
Full Analytics
Business intelligence dashboard
✓ No credit card required • ✓ No hidden fees • ✓ No time limit
*2-3% payment gateway fee charged by payment processor (industry standard)
Why free? We're building Downxtown with sellers, not just for them. Your feedback shapes our platform and helps us create the best experience for Indian retailers.
Everything you need to know about switching from Instagram DMs to Downxtown
Not necessarily! If you have GST, great - you can sell anywhere in India. But if your annual turnover is under ₹40 Lakhs, you can get an instant Enrollment ID using just your PAN card. With enrollment, you can sell within your state (intra-state only). We guide you through the entire process - it takes just 5 minutes on the GST portal.
GST Registration: For sellers with turnover above ₹40L. Allows inter-state selling across India. Requires full GST compliance. Enrollment ID: For sellers with turnover under ₹40L. Only allows selling within your state (intra-state). Instant approval with just PAN card. Perfect for small sellers starting out. You can upgrade to GST later when your business grows.
Instagram lacks professional checkout, order management, customer analytics, and inventory tracking. Downxtown gives you complete e-commerce functionality while keeping the social connection with your customers. Plus, you own all your customer data.
Absolutely not! Auto-sync your Downxtown products to Instagram. Post your product links and bring your Instagram followers to your Downxtown store. Best of both worlds - social presence + professional commerce.
Many sellers use us alongside marketplaces. The key difference: on Downxtown YOU own customer relationships, get instant payouts, and build your brand. Use marketplaces for discovery, Downxtown for loyalty.
Max 15-20 minutes. Even non-GST sellers can create a store on our platform.
You choose your delivery partner (Delhivery, Dunzo, local courier - whatever you use now). We don't control logistics. You provide tracking links to customers. This keeps YOU in control and costs low.
2-3% based on your plan, compared to 20-30% on traditional marketplaces. Plus you get instant payouts (not 7-15 days). No hidden fees. Calculate your savings: if you make ₹1L/month, you save ₹20,000+ in fees.
Yes! 100% data ownership. Export customer details, order history, analytics anytime. Use the data outside the platform. Contact customers directly. We believe your customers are YOURS, not ours.
Every new seller gets onboarding support. We help with store setup, product imports, and first sale. WhatsApp support during business hours. Video tutorials for everything. We want you to succeed.
Chat with our team on WhatsApp or schedule a demo call
Have questions about Downxtown? Want to partner with us? Or simply want to say hello? We'd love to hear from you. Reach out and let's start a conversation.
We're always excited to connect with entrepreneurs, investors, potential partners, and users who share our vision of transforming commerce through social connections.
